Billing Support Specialist

Company: VirtualVocations
Location: Vista
Posted on: May 21, 2025

Job Description:

A company is looking for a Billing Tech Support Specialist (B2B SaaS).
Key Responsibilities:

Respond to customer inquiries regarding RCM and billing software via email
Triage support tickets and escalate issues to appropriate teams
Develop a deep understanding of product offerings to enhance customer experience

Required Qualifications:

3+ years of experience in customer-facing roles, particularly in tech support
Medical billing background required, with a preference for Physical Therapy billing
Experience in clinical development or medical billing operations
Highly analytical mindset with troubleshooting abilities
Proficient in MS Excel

Keywords: VirtualVocations, Carlsbad , Billing Support Specialist, Accounting, Auditing , Vista, California

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