Front Office Administrator

Company: TEKsystems
Location: Mission Viejo
Posted on: May 17, 2025

Job Description:

--- Clerical Duties: Answers phones and directs appropriate phone calls to appropriate departments. Takes efficient and detailed messages. Faxes stat and preliminary imaging reports as needed. Prepares charts and paperwork for next day. Prepares admission paperwork for medical records and QA. Greets all visitors who arrive at the center. Directs non-patient visitors to the correct area, department, or person.--- Customer Service/Scheduling: Determines if patient has a scheduled appointment or walk-in patient. Supplies patient with appropriate registration paperwork. Checks patients' appropriate exam specific paperwork for completion and accuracy. Reviews screening sheet and paperwork for any contraindications and notifies technologist(s) of any conflict or questionable patient safety issue. In Meditech - Process order with appropriate information and accuracy. Notifies appropriate departments that patient is ready for their exam. Checks for add-ons throughout the day and for the next day and compiles appropriate paperwork. Schedules procedures for patients on behalf of referring physician, considering use of contrast, presence of metal, and other contradictions.--- Collects, enters and completes corrections of required data into the Legacy ADT system with emphasis on accuracy of demographic and financial information ensuring appropriate revenue routing.--- Verifies third party payor information through the electronic verification system and coordinates manual verification process with insurance verification specialist. Ensures complete, accurate, and timely entry of third party payor information into legacy ADT system. Enters all pre-certification and/or authorization numbers into legacy ADT systems if applicable.--- Interviews self pay patients to identify those presumptively eligible for Medi-Cal and/or charity - based on SJHS policy.--- Determines patient and payor financial responsibilities at time of services. Collects the patient co-pays, deductibles and other patient's financial liability at the time of registration. Notifies medical provider/insurance of non-authorized procedures/services for appropriate patient care decisions.--- Contributes to quality control mechanisms and increases opportunity for a "clean" bill by reconciliation of IS data. Responsible for meeting productivity and quality standards.--- Promotes a customer service orientation in the performance of position duties and responsibilities and in interactions with patients, hospital staff, and visitors.Pay and BenefitsThe pay range for this position is $24.00 - $24.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: --- Medical, dental & vision --- Critical Illness, Accident, and Hospital --- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available --- Life Insurance (Voluntary Life & AD&D for the employee and dependents) --- Short and long-term disability --- Health Spending Account (HSA) --- Transportation benefits --- Employee Assistance Program --- Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully onsite position in Mission Viejo,CA.Application DeadlineThis position is anticipated to close on May 17, 2025.About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: TEKsystems, Carlsbad , Front Office Administrator, Administration, Clerical , Mission Viejo, California