Customer Care Trainee - Grads Welcome

Location: National City
Posted on: June 23, 2025

Job Description:

We are a brand management firm partnered up with reputable brands to increase their brand visibility nationwide. With the pressure from our high priority clientele, our company has projected immeasurable growth. Therefore, we want to add a friendly Customer Care Trainee to our high-performing and energetic team. The Customer Care Trainee’s main priority is to make every customer's day and leave them with a lasting impression. We provide full training and development for our Customer Care Trainee. Though previous experience in customer service or sales is desirable, it is not required. If you are a great student, self-motivated and driven, we are willing to train you on the rest! Responsibilities of the Customer Care Trainee: Initiate contact with potential new customers, educating them on client products and services Negotiate sales converting inquiries into accounts with high closing rates and low cancellations Maintain attention to detail on account follow-up and client onboarding Follow company policies that implement strict adherence to all time-sensitive communications and submissions Maintain high levels of integrity on corporate compliance policies and procedures Participate in ongoing training and development with eagerness and enthusiasm Collaborate with the Customer Service and Support team on increasing customer engagement

Keywords: , Carlsbad , Customer Care Trainee - Grads Welcome, Customer Service & Call Center , National City, California