Associate Case Manager
Company: FSO SKILLED PERSONNEL
Location: Anaheim
Posted on: February 27, 2026
|
|
|
Job Description:
Job Description Job Description Description: JOB SUMMARY: Under
the direct supervision of the Manager of Case Management, the
Associate Case Manager will maintain a caseload, providing
coordinated and customized care plans for at-risk elderly (60 and
over) seniors within the Orange County area. The Associate Case
Manager will provide administrative and outreach support to the
Case Management team. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1.
Under the Direct Supervision of the Manager of Case Management,
conducts client-specific assessment of needs, identifies problems,
and establishes client-centered immediate needs and long-term
goals. 2. Provides information and referrals for supportive
services and entitlements (formal and informal) consistent with
mutually developed care plans. 3. Reassesses ongoing client needs
and eligibility every three months and adjusts services as
appropriate. 4. Consults with the Case Management team to
problem-solve client concerns and identify appropriate
interventions. 5. Maintains required records and reports in
compliance with department, agency, local, state, and federal
requirements. 6. Participates in agency meetings, team meetings,
and training. 7. Supports the Case Management team with
administrative tasks as needed. 8. Assists in developing and
maintaining a current directory of community resources containing
older adult human service programs and agencies in Orange County.
9. Assists HDM coordinators in troubleshooting failed/missed meal
deliveries. 10. Assist in monitoring online inquiries and ensure
connection to appropriate resources. 11. Serve as the first point
of coverage for Company-staffed HDM sites as needed. 12.
Participates in community outreach to inform and educate the
general community about the home- delivered meals program as well
as other agency programs. 13. Performs other duties as assigned
relevant to Department functions. 14. Utilizes personal
transportation to drive to client homes, partner agencies, and
community sites. EDUCATION, EXPERIENCE, AND QUALIFICATIONS: •
Associate of Arts Degree in Human Services; commensurate work
experience may be considered in lieu of formal education.
Preference will be given to those with experience in the field of
aging services. • Sensitivity to and awareness of the unique needs
and resources available to this population. • Ability to maintain
professional and confidential standards in client business-related
activities. • Must be able to communicate clearly and effectively
in person, over the phone, and via written communication. • Must
have a valid California Driver’s license, automobile insurance, and
be able to provide own transportation. • Must pass post-offer
background check • Bilingual preferred – Spanish or Vietnamese
Requirements: PHYSICAL JOB REQUIREMENTS: • Ability to sit, stand,
and walk for extended periods throughout the day. • Frequently uses
a personal vehicle to travel within the service area. • Standard
office equipment operates, including computers, phones, and other
necessary devices. • Ability to walk on uneven terrain and to
ascend and descend stairs during home visits. • Constantly speaks,
communicates, interprets, or exchanges information accurately. •
Occasionally moves, transports, and positions objects weighing up
to 50 pounds. • May involve occasional exposure to environmental
conditions in client homes such as pets, smoke, and odors.
Keywords: FSO SKILLED PERSONNEL, Carlsbad , Associate Case Manager, Healthcare , Anaheim, California
