Crew
Company: Carls Jr - 0728
Location: Palm Desert
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Primary Accountability : The
Crew Person is responsible and accountable for performing specific
tasks and duties, as assigned, within the restaurant. The Crew
Person provides each Guest with a positive Guest service
experience, prepares quality food products according to standards,
and keeps the restaurant clean, pleasant and safe for all Guests
and employees. Essential Functions: The essential functions of the
Crew Person position are denoted below in the following key areas:
TOTAL GUEST SATISFACTION: Consistently provides a quality product
and Guest service experience that delivers total Guest
satisfaction. Follows all Carl’s Jr. Guest service guidelines and
procedures; takes the appropriate action to ensure all Guest
receive “Six Dollar Service.” Works assigned station(s) accurately
and productively; cleans and stocks the station area(s); performs
other cleaning duties as assigned. Ensures that all Guests receive
hot, quality products; prepares, packages and delivers all products
according to Menu Standards. Handles all food products according to
company procedures; follows all company food safety, food handling
and sanitation requirements, to ensure the health and safety of
Guests and employees. TRAINING AND DEVELOPMENT: Strives to improve
personal skills and performance level. Follows the steps outlined
in the Crew Person Training Program to learn new skills, duties and
responsibilities and to improve personal performance level.
Communicates to immediate supervisor when additional training,
guidance and practice is needed. Understands how each job
responsibility in the restaurant impacts the Guest customers, other
employees and overall operations. Keeps immediate supervisor
informed of anything which might affect the Guests, other employees
and overall restaurant operations. Is performance oriented and
driven; understands performance expectations and is aware of
performance results. JOB EXPECTATIONS: Consistently meets job
expectations to positively impact the sales and profits of the
restaurant. Contributes to the restaurant’s success by
accomplishing the expected work during each shift; consistently
produces quality work. Supports the goals, decisions and directives
of Restaurant Management; performs additional duties and
responsibilities as directed by Restaurant Management. Follows all
company guidelines for food and cash controls, follows all cost
control guidelines to maintain and minimize restaurant costs;
properly uses all products, supplies, equipment and facilities.
POLICIES & STANDARDS: Follows and complies with all company
policies standards s, procedures and guidelines. Follows all Carl’s
Jr. safety, security and emergency policies and procedures;
maintains a safe and secure environment for employees and Guests.
Holds self accountable for the methods and processes used to
perform all tasks and responsibilities and to achieve results.
CARL’S JR. SHARED VALUES: Models and encourages Carl’s Jr. shared
values. Is completely focused on and driven by the Guest. Is of
high personal integrity and treats all employees with honesty,
respect and dignity. Contributes to an environment of trust to
ensure honest, open and direct communication. Is performance
oriented and driven; understands performance expectations and is
aware of performance results. Requirements: EDUCATION Enrollment in
high school; high school diploma or equivalent is preferable. Good
verbal and written communication skills; is capable of
communicating effectively with restaurant management, Guests and
co-workers; bi-lingual skills a plus. EXPERIENCE Must be a minimum
of 16 years of age. TRANSPORTATION Must have reliable
transportation to work. ACCESSIBILITY Must have telephone or other
reliable method of communicating with the restaurant. HOURS Must be
able and willing to work flexible hours, possibly including opening
and closing shifts. Skills & Abilities Demonstrates and/or
possesses the following: Ability to work with others (as a team).
Ability to comfortably interact with all Guests. Ability to look at
the restaurant operations (from a Guests viewpoint). Ability to
meet performance standards for assigned tasks and duties. Ability
to take initiative. Problem solving skills. Physical Abilities Must
be able to: Stand for long periods of time. Bend and stoop. Work
around heat. Work around others in close quarters. Move throughout
the restaurant to work specific stations or perform assigned tasks.
Able to lift 50 – 75 lbs. comfortably. Work with various cleaning
products. We use eVerify to confirm U.S. Employment
eligibility.
Keywords: Carls Jr - 0728, Carlsbad , Crew, Hospitality & Tourism , Palm Desert, California
