Customer Success Representative

Company: VirtualVocations
Location: Vista
Posted on: May 5, 2025

Job Description:

A company is looking for a Customer Success Representative to serve as the first point of contact for learners, clients, and trainers.
Key Responsibilities

Respond to learner and trainer inquiries through live chat, email, text, and phone
Troubleshoot and resolve service or product issues effectively and promptly
Engage new and prospective learners to drive activation and utilization

Required Qualifications

1-2+ years of experience in customer success or learner-facing support roles
Proficiency with CRM tools and Microsoft Office, especially Excel
Tech-savvy and adaptable in a fast-moving, startup environment
Experience working remotely is a plus
Associate degree or higher is a plus

Keywords: VirtualVocations, Carlsbad , Customer Success Representative, Other , Vista, California

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