Maryland Licensed Medicaid Supervisor
Company: VirtualVocations
Location: Vista
Posted on: May 25, 2025
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Job Description:
A company is looking for a Remote Medicaid Call Center
Supervisor.
Key Responsibilities
Supervise Customer Service employees to enhance member and provider
satisfaction and retention
Develop, motivate, and evaluate staff while providing ongoing
coaching and feedback
Monitor performance metrics and ensure regulatory compliance while
addressing resource allocation and barriers to performance
Required Qualifications
4 years of experience in a member/call center environment
2 years of experience leading a member/customer service team
Bachelor's Degree or equivalent work experience
Preferred experience in a Medicaid and/or Medicare setting
Keywords: VirtualVocations, Carlsbad , Maryland Licensed Medicaid Supervisor, Other , Vista, California
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